Payment
How do I change my credit card/Direct Debit details?
Please contact our Customer Service team on 0800 367 735 or leave your client ID or service address on our enquiry form here, and we will get in touch with you shortly.
How do I set up Direct Debit?
Please contact our Customer Service team on 0800 367 735 or leave your client ID or service address on our enquiry form here, and we will send you a Direct Debit form.
I pay by Direct Debit, why am I receiving an invoice?
The invoice is sent to you for your records only, you do not need to make any payment. At the bottom of the invoice you will see this note.
PLEASE DO NOT PAY THIS ACCOUNT
Your bank account will be direct debited on the 20th of the month as arranged. To make any changes to this, please let us know at least 2 days before.
