Welcome to our website’s live chat service, powered by OpenAI and Google Dialogflow technologies. The AI Chatbot is designed to assist you with information about Rubbish Direct, including our products and services, guidance on recycling bin do’s and don’ts, and help with online forms such as casual orders or new service requests. By using this service, you agree to these terms.
AI Chatbot Training:
The AI Chatbot has been trained with specific information related to:
About Rubbish Direct
Our Products and Services
Guidelines on waste segregation, including what items can be recycled and what cannot.
Assistance with navigating and completing online forms like casual orders or new service requests.
Data Collection and Use:
We strive to maintain the confidentiality of your information. However, please be mindful of not sharing sensitive personal details through the chatbot, such as credit card numbers, driver’s license numbers.
Terms & Conditions
Accuracy of Information:
While the AI Chatbot uses advanced AI, there may be inaccuracies in the responses. Users should not solely rely on the chatbot for decision-making.
Any price-related information provided by the chatbot is indicative and may not be accurate. Our company is not liable for any inaccuracies in such responses.
We do not guarantee the accuracy, completeness, or usefulness of information provided by the chatbot and are not liable for any inaccuracies.
Users are advised to verify chatbot information with official sources or direct staff inquiries.
The chatbot is for basic enquiries and assistance. It is not suitable for in-depth or specialised advice.
Access to the chatbot service may be limited or terminated for misuse or abusive behaviour.
Users should use the chatbot as intended and refrain from sharing unlawful, harmful, or offensive content.
Decision-making based on chatbot information is the responsibility of the user.
Guide to Users:
At any point during the chat, you can type ‘Live Chat‘ to initiate a conversation with a live customer service agent. 😊
These terms and policies may be updated periodically. Continued use of the chatbot after changes indicates your consent to these changes.
This agreement is governed by the laws of our operating jurisdiction.
For queries or concerns about these terms or the chatbot service, please contact us through our website.
Last modification was made 11/12/2023.