Relocating
I am moving houses. Can I change my address?
Contact our Customer Service team on 0800 367 735 or leave your client ID or service address on our enquiry form here to advise us of your new address and date of change.
My business is relocating, how do I change my service address?
Contact our Customer Service team on 0800 36 77 35 or leave your client ID or service address on our enquiry form here to advise us of your new address and date of change.
Can I take my bin to the new site?
You can take your bin to the new site if your new address is in our serviceable area. Please contact our Customer Service team on 0800 367 735 or leave your client ID or service address on our enquiry form here to advise us of your new address and date of change.
Is there a charge for Rubbish Direct to relocate my bin?
Travel charges may apply to relocate your bin. Our team will assess this cost. Please notify our team as soon as possible if you are relocating.
What is my new collection day?
Your new collection day will be determined by our team once the account information has been updated. Our Customer Service team will contact you to advise you of your new collection day.
