Cancellation
How do I cancel my service?
We’re sorry to hear that you’re thinking about cancelling your service. If there are any issues or specific requests you have with our services, we’d be more than willing to address them to ensure your satisfaction. To proceed with the cancellation, or to discuss any concerns, please send us an email at info@rubbishdirect.co.nz or fill out an enquiry form. Our dedicated team will promptly reach out to you to discuss and assist with your needs.
What is the notice period to cancel my account?
The notice period details are outlined in your service agreement’s terms and conditions. Alternatively, feel free to call us at 0800 36 77 35 or submit an enquiry form online, and our team will get back to you to help with your question.
Is there a cancellation fee?
To find out if there’s a cancellation fee, please review your service agreement’s terms and conditions. You can also contact us directly at 0800 36 77 35 or fill out an enquiry form online, and our team will be happy to assist you with your question.